Frequently Asked Questions

How do I change my email address associated with my account?

For security reasons, we currently process all account email changes manually via support. Please open a support ticket requesting an email address change for your account. Make sure that you send this request from the email address that is currently on the account so we can be sure that the request is coming from the account owner.

Can I login to author portal with ithemesky forum account?

The author account and forum account is not the same one currently. You can neithor login to forum with author account nor login to author portal with forum account.

What is the amount I can cashout?

The minimum amount you can cashout for PayPal is $50, and the amount must be the multiple of 50, such as 50, 100, 150, etc.

How much money can I get from sales?

The sales percentage of Theme Author is set at 70%, we offer the purchasing fees, so you receive the remaining 70% of price amount. For exmaple, if you sell a theme at $10.00, you will get $7.00 from each sale.

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