It was inevitable that business intelligence and document automation processes would team up to further transform manual processes that depleted valuable human resources into automated systems more effectively operated by smart software. In fact, this methodology has made so many leaps in improvement and efficiency in the past few years it has earned itself a new and appropriate moniker: hyper automation.
The Rising Demand for Document Automation Processes
Once enterprises grasped the value of document automation processes, it was just the first step in utilizing true business intelligence. Of course, relieving the human workforce of mind-numbing repetitive tasks was a great leap forward for humanizing the work process and respecting loyal staff members.
But now, operations are taking the next logical leap ahead through hyper automation.
In its simplest form, consider hyper automation as the naturally evolved process of intelligently automating processes by extending across a full array of tools capable of higher automation stages while stepping up the level of sophistication that such automation performs. Now, instead of just mimicking rote processes (which automation performs so efficiently and accurately), automation processes are integrating these following skillsets into the overall scheme:
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- Analysis
- Automation
- Design
- Discovery
- Measurements
- Monitoring
- Reassessments
These new skills and assets are developed by automating, identifying, and vetting as many processes as possible. Typically, one or a combination of the following transformation processes are put into action to allow hyper automation full rein and delivering optimal results:
- AI (Artificial Intelligence)
- LCDT (Low Code Development Technologies)
- RPA (Robotic Processing Automation)
This new stage in the evolution of document automation processes has proven particularly cogent in this post-pandemic business climate which calls for skinnier headcounts with more powerful performances from the remaining star players.
The Flourishing of Intelligent Document Processing
Perhaps the most valuable outcome of hyper automation has been the rapid growth of intelligent document processing. This involves envisioning and establishing systems and workflows intended to promote the intelligent creation of electronic documents. This is accomplished by accessing and utilizing existing pre-existing textual templates while integrating relevant and current data to create new and completely personalized documents. This allows for relevant reporting to be delivered to the appropriate parties on time, delivers actionable information about customers and prospects, and makes attaining goals by the sales force a breeze.
Online Form Automation
Most industries are information-driven today, which makes reaching out to customers and prospects a centerpiece of automation. By integrating business intelligence within the core of automation, online forms can be created which respond and flex according to the answers provided by the individual. Instead of a frustrating process of trying to fit into a narrow and constrained box of options and paths, an intelligent online form helps to forge the right path as questions are answered by the person entering the information. This creates a sense of an interactive conversation that responds to past information instead of a robotic information-gathering process; such a system sets the right conditions for a fruitful and appropriate outcome.
Report Automation
Once the public has been properly served, it is time to focus inward and use hyper automation for streamlining document automation processes to better serve your workforce. Report automation is bristling with benefits and rewards for the astute business operation that takes full advantage of its potential, including its ability to:
- Access Data
- Analyze Information
- Enhance Information Accuracy
- Save Time
It all boils down to empowering your workforce by delivering the most current and relevant information that enables them to take advantage of previously hidden or unknown opportunities before their competitors get wind of it.
